Terms of Service

Last updated: July 1, 2026

Welcome to Mizuna Art. These Terms of Service outline the rules and conditions for using our website and purchasing products from mizunaart.com. By accessing our site or placing an order, you agree to these Terms in full.

If you have any questions, please contact us at info@mizunaart.com.

1. About Us

Mizuna Art is an independent UK-based art studio creating limited-edition artwork, fine art prints, and framed giclée prints.

• Customer Service Email: info@mizunaart.com

• Customer Service Phone: 07922 922636 (International: +44 7922 922636)

• Registered Business Address: Mizuna Art, The Old Forge, Alcester Road, Wixford, B49 6DG, United Kingdom

2. Use of Our Website

By using this website, you agree not to:

• Use the website for any unlawful purposes.

• Attempt to gain unauthorized access to the site or its hosting servers.

• Copy, duplicate, or distribute any content, images, or artwork without explicit written permission.

• Interfere with the security or functionality of the site.

We reserve the right to restrict access to any part of the site at our sole discretion.

3. Products and Descriptions

We make every effort to display our artwork and products as accurately as possible, including colors, materials, and sizes. However:

• Colors may vary slightly depending on your individual screen or monitor settings.

• Frame styles, paper types, and materials are listed clearly on each product page.

• We reserve the right to update product descriptions, availability, and pricing at any time without prior notice.

4. Ordering and Payment

By placing an order, you confirm that:

• You are legally capable of entering into a binding contract.

• All information provided (name, shipping address, contact details) is accurate and complete.

• You authorize us to charge your chosen payment method.

We accept major credit cards and PayPal through a secure checkout system. Payment is taken at the time the order is placed. We reserve the right to cancel orders in cases of suspected fraud, incorrect pricing, or inventory issues. If a cancellation occurs, you will be notified and refunded immediately.

5. Pricing and Taxes

• All prices on our website are shown in USD ($).

• State and local sales taxes or import duties may be calculated and added at checkout where applicable, or collected upon delivery in accordance with local state regulations.

• Any customs duties, import taxes, or local brokerage fees levied by US authorities are the sole responsibility of the customer.

6. Shipping and Delivery

Full details can be found in our Shipping Policy. Key points include:

• We aim to prepare and ship all orders within 1 to 3 business days.

• Standard US delivery typically takes 5 to 7 business days after shipping.

• Delivery delays caused by shipping carriers, customs processing, extreme weather, or external events are outside of our control.

• You agree to provide an accurate delivery address. Mizuna Art is not responsible for items lost or misdelivered due to incorrect address details provided by the buyer.

7. Returns and Refunds

Our Returns Policy forms a part of these Terms. Key points include:

• You have 30 days from the date of delivery to request a return or exchange.

• Items must be unused, unaltered, and in their original protective packaging.

• Return shipping costs to our UK studio are the customer's responsibility, unless the item arrived damaged or faulty.

• Custom, personalized, or specially modified items cannot be returned unless they are defective.

• If an item arrives damaged, you must contact us within 48 hours of delivery with clear photographs of the damage.

8. Intellectual Property

All artwork, images, designs, branding, logos, photographs, and written content on Mizuna Art are the exclusive property of Mizuna Art and are protected by United Kingdom and international copyright laws. You may not reproduce, sell, license, modify, or distribute our content or artwork without explicit written permission from the artist.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Mizuna Art provides its website and products on an "as is" basis. Mizuna Art is not liable for:

• Losses or delays caused by events outside our reasonable control.

• Loss of data, revenue, profits, or business interruption.

• Any indirect, incidental, or consequential damages arising from the use of our site or the purchase of our products.

Our total liability for any claim relating to a purchase is strictly limited to the total dollar amount you paid for the specific product in question.

10. Prohibited Use

You must not use the site for fraudulent purposes, upload harmful code or malware, or attempt to bypass our security measures. Violations will result in the immediate termination of your access and may be reported to law enforcement authorities.

11. Privacy and Cookies

Your use of our website is also governed by our Privacy Policy and Cookie Policy, which explain how your personal data is collected, used, and processed.

12. Governing Law

These Terms, your use of the website, and any purchases made through it shall be governed by and construed in accordance with the laws of England and Wales. Any disputes or claims arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to These Terms

We may modify or update these Terms at any time to reflect operational or legal updates. The revised version will be posted on this page with an updated "Last updated" date.

14. Contact Us

For questions about these Terms, please contact:

• Email: info@mizunaart.com

• Mailing Address: Mizuna Art, The Old Forge, Alcester Road, Wixford, B49 6DG, United Kingdom